Private AI for the two things every company does all day.

Answering the people who write in, and getting the work they ask for done. SoftAIBox is one product for each, from the same team, on the same Sweden-hosted stack, and both run on your own servers if you prefer.

Hosted in Sweden under GDPR Bring your own model, or run locally Humans can step in any time

SoftAIBox cloud.softaibox.com

AI chat support that remembers the conversation and knows when to call a human.

A support assistant for your website and your systems. It answers from your own documents, keeps the full history of every visitor, and hands the chat to your team the moment someone is frustrated or asks for a person.

Visitor K7H2QMresumed after 3 days

Hi again, the invoice I asked about last week still shows as unpaid.

SoftAIBoxI have your earlier thread about invoice 2231. The payment was received on 12 Sep and the status updates within two business days. Do you want me to send you the receipt?

No, I want to talk to someone about a refund.

Team notified · Elin joined the chat

Elin, supportHi, I'm here. I can see the whole history, so no need to repeat anything.

Long-term memory: every visitor gets an ID and can pick up where they left off
Automatic escalation by email, with takeover from the admin dashboard
Any OpenAI-compatible model, Azure OpenAI or a local model; on-prem, hybrid or managed cloud

See SoftAIBox in detail Open cloud.softaibox.com

SoftAIFlow workflow.softaibox.com

A workspace where a request or a forwarded email becomes a task with an owner and a date.

Tasks, projects, forum, messages and an assistant that lives inside the conversation. One login for every organization you belong to, deadlines that read correctly in every timezone, and a free plan to start.

FromAna Petersson, Nordic Retail AB SubjectRe: Invoice 2231 still unpaid

Could you check with the bank and confirm before Friday? Statement attached.

becomes

Re: Invoice 2231 still unpaid

Owner MiaReminder Thu 09:001 attachment

Due Fri

Jonas K. in Onboarding @SoftAIBox can you sketch how a new hire moves through week one?

SoftAIBox Here is the flow from your Projects and Reminders: diagram rendered inline

Email to task: forward anything to your private address and it lands in My Tasks
Roles per organization, guests who never count toward your seats
Free for 5 members; paid plans per organization, not per seat; Docker image for self-hosting

See SoftAIFlow in detail Create a free workspace

Two products, one way of handling your data.

Whichever you pick, the same rules apply. They come from building AI for banks, hospitals and support teams that could not send their data to someone else's cloud.

Hosted in Sweden

Both cloud services run on infrastructure operated by or for DeepTensor Global AB in Umeå, under Swedish law and the GDPR. No advertising, no profiling, no resale of your data.

Your model, your choice

Point either product at any OpenAI-compatible API, Azure OpenAI, or a local Ollama or vLLM server. The model, the system prompt and the assistant's name are settings you control.

Run it where the data lives

SoftAIBox ships for single servers, clusters and hybrid setups on Nvidia GPUs or Apple Silicon. SoftAIFlow ships as a Docker image with PostgreSQL. Same product as the cloud.

Humans stay in the loop

In SoftAIBox a team member can take over any chat and pause the AI. In SoftAIFlow the assistant drafts tasks; a person owns them, edits them and marks them done.

Which one do you need?

Most teams start with one. Plenty end up with both, because the questions people ask and the work that follows usually belong to the same company.

	SoftAIBox	SoftAIFlow
Best for	Answering customers, patients or colleagues around the clock, with a human ready to step in	Turning requests, emails and forum threads into assigned, dated work across one or many organizations
Who uses it	Support, customer service, internal helpdesks, regulated industries that need AI inside their own perimeter	Teams and agencies with several companies to juggle, managers who track workload and delivery
Where it runs	Managed cloud in Sweden, single on-prem server, cluster, or hybrid	Managed cloud in Sweden, or self-hosted with Docker and PostgreSQL
How you pay	Basic, Premium and Enterprise packages, quoted for your setup	Free up to 5 members, then $29, $99 or $299 per organization per month
Sign in at	`cloud.softaibox.com`	`workflow.softaibox.com`
Details	Platform, use cases, deployment and pricing	Features, plans, self-hosting and FAQ

They already know each other

Inside a SoftAIFlow workspace, mention @SoftAIBox in any forum thread or chat and the assistant answers in place, draws diagrams and reads the PDFs you upload. Run SoftAIBox on your own stack and SoftAIFlow can use it as its model, so nothing your team writes leaves your servers.

Talk to us about either product, or both.

Tell us what you are trying to do and we will point you to the right product, scope an on-prem rollout, or set you up with a demo. Most people get a reply within one business day.

Email[email protected]
Phone+46 765 626 979
CompanyDeepTensor Global AB, Nygatan 18–20, 903 27 Umeå, Sweden
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